Archive of films Escape from the Call Center / Fuga dal Call Center

2008, 90 min

Section: Forum of Independents - Competition
Year: 2009

Newly-graduated university student Gianfranco is forced by a lack of alternatives to take on a tough job working for pitiful wages at a call center. His life, so far from his ideals, begins to resemble a living hell. This biting comedy takes a grotesque look at young Italians’ less-than-auspicious lives.


Badly paid temporary work with no prospects is known in Italy as precariato. Hundreds of thousands of young people have become victims of this particular consequence of the poor economic situation, forced to forget about "impractical” university education and take on menial positions, such as call-centre jobs. This is the fate of Gianfranco, the hero of the acerbic comedy by co-writer and director Federico Rizzo. A promising graduate of volcanology, he receives life’s first slap in the face in the form of a headset with microphone, with which, armed with a set of standard questions, he is forced to plough his way through a list of randomly selected homeowners, day after day. His girlfriend Marzia, an ambitious reporter, isn’t much better off as a switchboard operator for an erotic hotline. The grotesquely stylised scenes portraying the inauspicious lives of young Italians are linked up with interviews with real-life precariati, offering their insight into the insane philosophy of ubiquitous call centres.

About the director

Federico Rizzo (b. 1975, Brindisi) studied film and TV screenwriting in Milan and then attended the DAMS film school in Bologna, writing his thesis on director Ermanno Olmi. Apart from several short films, he has written screenplays and shot six feature films using digital technology, which form a major part of his "Decalogue of Young Victims” series. Filmography: Storia malata (1999), Offresi posto letto (2000), Whisky, di via Nikolajevka (2001), I pesi di Pippo (2002), Passe-partout per l’inferno (2003), Lievi crepe sul muro di cinta (2004). He lives in Milan.


Ardaco di Porta Romana 116, 20122, Milan
Tel: +39 02 584 318 59
Fax: +39 02 584 384 41
E-mail: [email protected]

About the film

Color, 35 mm
International premiere

Section: Forum of Independents - Competition
Director: Federico Rizzo
Screenplay: Federico Rizzo, Emanuele Caputo, Nerina Fiumanò, Alessandro Leone
Dir. of Photography: Luca Bigazzi
Editor: Manuel Donninelli
Producer: Vincenzo Coluccio
Production: Ardaco
Cast: Angelo Pisani, Isabella Tabarini, Natalino Balasso, Paolo Pierobon, Debora Villa
Contact: Ardaco


Federico Rizzo

Film Director, Film Director

Vincenzo Coluccio



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